Website accessibility

Accessibility

Gold Star Roofing aims to make website information and inquiry paths usable with different abilities and technologies. Accessibility feedback is reviewed against the task, page and device involved.

Roofing scene related to Accessibility in British Columbia
Clear scopeAccessibility addresses website use and communication rather than changing project contracts.
Minimal informationInquiry forms should collect only details needed to respond and coordinate service.
Accessible contactPolicy and accessibility questions can be sent through the general contact route.

Quick answer

Within the accessibility terms, gold Star Roofing aims to make website information and inquiry paths usable with different abilities and technologies. As part of the accessibility terms, accessibility feedback is reviewed against the task, page and device involved.

Key terms and commitments

For the accessibility terms, each section addresses a separate website-use, privacy or accessibility responsibility.

01

Accessible structure

Pages use semantic headings, labelled forms, text alternatives for images, keyboard-friendly controls and readable contrast.

02

Known limitations

Third-party plugins, embedded content or older materials may not provide the same level of accessibility. Report a barrier with the task and technology involved.

03

Requesting assistance

Use the contact route to describe the information or service you could not access and the format or communication method that would help.

04

Remediation process

A reported barrier should be acknowledged, assessed, prioritized by impact and corrected or supported through a reasonable alternative.

Frequently asked questions

Start with “How can I report an accessibility barrier” and use the answers to compare conditions, scope limits and the next responsible action.

How can I report an accessibility barrier?

Use the contact route and identify the page, task, device, browser and assistive technology involved when possible. Do not include unnecessary sensitive personal information.

Can I request information in another format?

Describe the content you need and the format or communication method that would help. The response should identify a practical alternative when the standard route is not usable.

What happens after I report a barrier?

The issue should be assessed by impact and the affected task. A correction or reasonable alternative can then be prioritized and communicated.

Report a website or policy concern

Use the contact route to identify the issue related to accessibility and the response method that works for you.

Roofing professional inspecting details for Accessibility in British Columbia